Ticketmaster was hit by a cyberattack in November that led to the problems with ticket sales for Taylor Swift’s upcoming US tour, the president of its parent company plans to tell a congressional committee Tuesday.
The Senate Judiciary Committee is holding a hearing Tuesday to examine the lack of competition within the ticketing industry following outrage among Taylor Swift fans over Ticketmaster’s mishandling of the artist’s concert ticket sales.
Swift fans were furious after Ticketmaster canceled its November general public ticket sale for the music star’s highly anticipated new tour. Several days of turbulence during the verified fan presale resulted in hundreds of thousands of snubbed fans who never got tickets.
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Sen. Amy Klobuchar, D-Minn., the chairwoman of the Judiciary Subcommittee on Competition Policy, Antitrust and Consumer Rights, criticized the company in a letter to the company’s President and CEO Michael Rapino.
Klobuchar was especially critical of Rapino, who assured lawmakers during a 2009 hearing that he was “confident” the merger would result in an “easy-access, one-stop platform” to deliver tickets.
