American Express has acquired Pocket Concierge, a restaurant reservation platform that provides customers with access to high-end restaurants in Japan, the company announced on Tuesday, January 15.
Pocket Concierge lets users search for and book more than 800 restaurants in real time all over Japan. Now that American Express owns the service, it plans to give cardholders even more access to top restaurants.
“Our card members love to dine out, so we are always exploring ways to provide them with greater access to reservations across the globe,” said Chris Cracchiolo, SVP of global loyalty and benefits at American Express. “Pocket Concierge’s reservation platform and extensive relationships with top Japanese restaurants provide us with a great opportunity to continue to enhance and expand upon the dining access we provide to our card members across the globe.”
Pocket Concierge will continue to exist in its current capacity for the time being. CEO Kei Tokado said he’s looking forward to building on what he created with his service. “Pocket Concierge is a service which was created on the back of the passion and inspiration I received while working as a chef, paired with the experience of my childhood around my family’s restaurant,” Tokado said. “It is a great pleasure to work with American Express, a company [that] has great relationships with restaurants all around the globe.”
In December, American Express also showed a renewed support for blockchain techno
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