The Dutch Authority for Consumers and Markets (ACM) has urged energy providers Vattenfall and Greenchoice to adjust some sustainability claims the two companies were presenting on their website with regard to their energy offers.
The regulator said the two companies have also agreed to donate funds to different sustainable causes to compensate for their unclear and insufficiently substantiated sustainability claims and avoid sanctions.
“We are glad that the companies recognize that they should have communicated more clearly about sustainability,” said ACM board member Hijmans van den Bergh.
The ACM approached the two energy suppliers to scrutinize their claims in spring 2021. It said Vattenfall and Greenchoice presented sustainability claims by using comparisons.
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