Apple is expanding its program that provides parts, resources, and training to independent repair shops to now include support for Mac computers.
The repair program was first announced last fall, with the goal of making it easier for consumers to repair their out-of-warranty iPhones by allowing them to use third-party shops, including small businesses, that would now have access to official repair parts and other tools.
“When a device needs repairs, we want people to have access to a safe and reliable solution — this latest expansion joins the thousands of repair locations we’ve added over the past year,” Jeff Williams, Apple’s chief operating officer, said in a statement. “We’re looking forward to bringing that convenient and trustworthy repair experience to our Mac users.”
Apple’s shift in repair practices came after years of calls from right-to-repair groups that had criticized the company for, among other things, only providing genuine parts and training manuals to firms such as Best Buy that were to do warranty-related work on its devices. Smaller shops argued that the program was too costly to join due to volume commitments.
Full Content: Reuters
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