Australia’s competition regulator said on Thursday it has filed a lawsuit against Singapore Telecommunications’ Optus on allegations of misleading consumers over the need to move to state-owned National Broadband Network (NBN).
The Australian Competition & Consumer Commission (ACCC) alleged that Optus, the country’s second-largest telco, had misled consumers via an email by advising them to switch to NBN or risk having their broadband service “disconnected very soon”.
“Optus has apologised to customers who received the mistaken communication and offered a costless exit for those who took out the offer,” said Andrew Sheridan, vice president, Regulatory and Public Affairs, Optus.
Full Content: Reuters
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