Italy’s antitrust authority said Monday, December 4, that it has opened a procedure against Ryanair for continuing to fail to inform passengers of their rights after the mass cancellation of flights. The Irish low-cost carrier risks a fine of up to €5 million.
The authority said the airline had failed to respect a warning issued on October 25 telling it to “provide clear, transparent and immediately accessible information on the rights of Italian consumers.”
Ryanair has cancelled more than 20,000 flights scheduled between October and March as a result of staff shortages triggered by pilots and cabin crew leaving the company or being required to take holidays before the year end.
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